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Frequently Asked Questions for Teachers

What are the key features for Castle Learning Online  teachers?

How do I access Castle Learning Online as a teacher?

How do the student accounts get set up?

How do I set up a Castle Learning Online class?

How do I view my students' Castle Learning Online usage and access assessment reports?

How do I create an assignment and monitor the results?

Can I share assignments that I have created with other teachers?

Is there a way to reassign an assignment to one or more students?

Is there a report that counts a student's "retry" as a correct answer?

Can I print my assignments?

'Auto Complete' is making it difficult for some students to answer fill-in questions. Any advice?

If one of my students should happen to forget his or her password, what can I do to help them?

I give my assignments with Open From...To dates. Is there a way for a student to check her grades on these assignments after she is done with them?

How can I include graphics in my personal content sets?

How can I include equations and formulas from Microsoft's Equation Editor or Math Type into my personal content sets?

After a student has completed an assignment, is there a way that they can look it over to see what they missed and what they got right?

What are the key features for Castle Learning Online teachers?

The key features for Castle Learning Online teachers are:

  • Set up classes, which can mirror your actual classes, by selecting students from a list of student accounts.
  • Monitor student use of Castle Learning Online (number of sessions and questions answered correctly and incorrectly).
  • View assessment reports for individual students and entire classes, to easily see the types of questions for which your students may need remedial activities.
  • Create assignments targeted to weak areas for individuals or an entire class and monitor results

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How do I access Castle Learning Online as a teacher?

You need a teacher account. Your Castle Learning Online administrator will give you a Castle Learning Online Login ID and Password.

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How do the student accounts get set up?

The most common (and preferred) method is for the administrator to send Excel files to Tech Support, who then will create the accounts.

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How do I set up a Castle Learning Online class?

When you log into Castle Learning Online with a teacher account, the Teacher Home page is displayed. Select Classes. The Classes page includes an Add Class link, that allows you to specify the name and primary course for a class. Set up as many classes as you like. Once a class is defined, click the class name to view/add/remove students.

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How do I view my students' Castle Learning Online usage and access assessment reports?

The Teacher Home pages include a Classes link. Selecting a class displays a page with various tabs that allow you to do class management (add/remove students) and to view student activity. From this page, you can "drill down" to details of each student's Castle Learning Online activity, including a cumulative (assessment) report. There is also a link to view a cumulative report for the entire class.

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How do I create an assignment and monitor the results?

From the Teacher Home page, select Assignments. If the course supports assignments for multiple activities, select an activity tab. A list of current assignments, if any, are displayed for that activity. Click the Create New Assignment button after specifying an assignment name to create a new assignment.

Once assigned, students can immediately access your assignments. You can monitor their progress and view reports for individual assignments from these pages.

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Can I share assignments that I have created with other teachers?

Yes! Assignments can be shared with any number of teachers, so long as you have their Castle Learning Online IDs (not passwords). From the Assignments page, select the course for which you wish to share assignments (from the drop-down menu). Click the check box next to each assignment that you want to share. Then at the "Share checked assignments with teacher with login ID" prompt at the bottom of the list, enter the Castle Learning Online ID of the teacher with whom you wish to share the assignments. Let's say that ID is TeacherXXX. Click OK when prompted to confirm the sharing action. The next time that TeacherXXX signs into Castle Learning Online and selects the same course from the Assignments page, he or she will see the shared assignments on their list. A common mistake that is made in this process is that the teacher is not looking at the correct course for the assignment.

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Is there a way to reassign an assignment to one or more students?

Yes, you can do this by using the Duplicate Assignment feature.

  1. From the Assignments page, check the assignment to be reassigned.
  2. Click the Duplicate link located below the list of assignments. This creates a new assignment with the same questions.
  3. Click the Assign/Monitor icon for the new assignment and assign it to the appropriate students.

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Is there a report that counts a student's "retry" as a correct answer?

Although most of the Castle Learning Online Short Answer assessment reports use just a student's first attempt at answering a question to calculate a score, the Assignment Quick Results Report shows multiple scores for each student for the selected assignment: one that only counts the student's first answer, one that counts a correct retry for full credit, and another that includes a correct retry as half credit.

The link to the Quick Results Report is found on the Assignment Details page, on the Assignment Results tab.

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Can I print my assignments?

For those times when a paper copy is needed, Castle Learning Online does provide a mechanism for printing out an assignment.

Here's how to print an assignment:

  1. Sign into your Castle Learning Online Teacher account.
  2. On the Home page, click Assignments.
  3. Set the course and assignment folders correctly in the drop-down menus near the top of the Assignments pge. Locate the desired assignment and click its View/Edit (pencil) icon.
  4. On the Assignment Edit page, click on Assignment; this link is located in the left column under the heading of Assignment Options. Note: first put a checkmark in the box if you want the correct answers to be displayed (useful when posting the answers).
  5. The assignment displays in a separate window. Click the double down arrows next to the words “Format for Printing”
  6. Math and Science courses are designed for use with 12-point type. However, to save space in social studies and English courses, you may select 10-point type.
  7. You may also include some instructions to display at the top of the assignment, such as the date assigned, the due date, or other information. Enter the text in the text to display at the top of the assignment box.
  8. Select any other pertinent options for your assignment such as leaving space for students to write answers or a two-column display
  9. Click the Format for Printing button.
  10. Use the browser's print command to print out the assignment.

Note: If you experience difficulty with text being cut off from the page you may need to adjust the page height and width settings. Hover over the ? image on the Format for Printing page for browser-specific height and width settings, or enter “0” in the boxes to use the default settings for the browser.

'Auto Complete' is making it difficult for some students to answer fill-in questions. Any advice?

Most browsers have an "Auto Complete" feature, sometimes called "AutoFill", which helps users when filling out forms because it "remembers" what you typed into similar fields previously. Unfortunately, this "feature" can also make it more difficult to enter data.

Castle Learning Online's fill-in questions appear to the browser as a form. Therefore, if Auto Complete is enabled, the browser may "suggest" answers based on fields from other pages or previous questions accessed on the student's computer.

The browser feature can be disabled if this becomes a problem. Here are the steps for various browsers:

Safari
  1. Select Preferences from the browser's menu
  2. Select the AutoFill tab
  3. Uncheck the Other Forms checkbox. The other checkboxes probably will not interfere with the Castle Learning Online question page.
  4. Close the Preferences window
Firefox
  1. From the Tools menu, select Options
  2. Select the Privacy tab
  3. Uncheck Remember what I enter in forms and the search bar
  4. Click OK at the bottom of the options window
Internet Explorer
  1. From the Tools menu, select Internet Options
  2. Select the Content tab
  3. Click the Auto Complete Settings button
  4. Uncheck the Forms checkbox. The other checkboxes probably will not interfere with the Castle Learning Online question page.
  5. Click OK for each popup window that opened

If one of my students should happen to forget his or her password, what can I do to help them?

Teachers can clear the passwords for students enrolled in one of their classes. Here's how:
  1. Sign into your Teacher account.
  2. Click the Classes link on the Teacher Home page.
  3. Locate the class in which the student is enrolled and click its name.
  4. Locate the student's name in the list of students on the Class Management tab (the first tab) of the Class Details page.
  5. Click the red X in the row for that student to clear the password and confirm this action. When the student next logs in, they will be prompted to set a new password by doing the following:
  1. Go to CastleLearning.com.
  2. Type in the ID at the prompt in the sign-in area.
  3. Skip the password field.
  4. Click the Sign-In button.
  5. Follow the steps to choose a password.

Note: Remind students to sign in and set a new password immediately to protect their accounts. Also, from the Student Home page under Other Options, students may click the Profile link to enter an e-mail address. The next time the student forgets his/her ID or password, s/he can make use of the Forget link on the Sign-In page to have this information e-mailed.

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I give my assignments with Open From...To dates. Is there a way for a student to check her grades on these assignments after she is done with them?

When using Open From...To, students can only work on an assignment during the date range. Once the assignment is complete, the student no longer receives an alert for the assignment. However, even after the To date, the student can still see the assignment score and view their report. Let's say that the assignment is in Chemistry. Have the student:

  1. Look below the Classes area to the Courses area on the Student Home page.
  2. Choose Chemistry from the drop-down list for Science.
  3. Click Short Answer Review link on the Activities for Chemistry page.
  4. Click Assignments from your Teacher link on the Short Answer Review for Chemistry page.
  5. Locate the assignment in the table and note the score on theAssignments for Chemistry page.
  6. Click the Report icon to view a full student report on this assignment or print out a vocabulary study sheet.

Note: If the student clicks the assignment date, s/he will not be able to see the actual assignment after the To date is past. However, as a Teacher, you can alter the assignment mode at any time for an individual student. You might consider changing the mode to Review a Quiz for any student who has completed the assignment. S/he won't be able to alter her choices, but she will be able to review the work.

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How can I include graphics in my personal content sets?

The editor in Castle Learning Online's Personal Content Sets allows you to insert graphics into your Short Answer, Constructed Response, and Vocabulary content. Remember, you are essentially building a web page, so you cannot simply copy and paste a graphic into the editing areas. First create and save the graphic, then upload it. Here's how:

  1. Create the graphic and save it as a .gif or .jpg file locally on your hard drive with an appropriate file name.
  2. Click Personal Content Setsfrom the Teacher Home page.
  3. Open an existing set, or create a new set.
  4. Click the Add or Edit link
  5. Click to set the cursor into the exact location of the editing area where you want to insert the graphic.
  6. Click the Insert/Edit Image icon located in the middle of the second row of editing controls.
  7. Click Browse Server in the Image Properties pop-up window.
  8. Click Your Images in the Image Gallery window.
  9. Click Upload Image Files.
  10. Use Browse Server to locate the saved graphic on your hard drive.
  11. Click Upload.
  12. Close the window after the file has been uploaded. The Image Gallery page refreshes and now shows your newly uploaded equation graphic.
  13. Click on its name. Castle Learning returns to the Image Properties window.
  14. Adjust any other properties such as borders or alignment.
  15. Click OK when you're done. You will now see the graphic at the cursor in the editing area.

This may sound complicated, but after walking through the steps a few times, you should become more comfortable with the process. Online Help is also available for assistance.

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How can I include equations and formulas from Microsoft's Equation Editor or Math Type into my personal content sets?

The editor in Castle Learning Online's Personal Content Sets allows you to insert graphics into the question, hint, or reason areas of Short Answer content, or into the definition area of Vocabulary content. Equations created in Equation Editor or in Math Type may be saved as graphics, which can then be uploaded and inserted into Personal Content Sets. Here are the directions when using Math Type.

  1. Create the equation in Math Type.
  2. From the Math Type File menu, select Save Copy As.
  3. In the Save As dialog window, select Graphics Interchange Formula (*.gif) from the Save As Type drop-down menu.
  4. Give the file an appropriate name and click Save to save the graphic locally on your hard drive.
  5. Close the Math Type window and go back to Castle Learning Online's Personal Content Set editor.
  6. Set the cursor to the place where you want to insert the equation in the Question, Hint, or Reason area of a short-answer item (or in the Definition area of a vocabulary term).
  7. Click the Insert/Edit Image icon located in the editor.
  8. Click Browse Server in the Image Properties pop-up window.
  9. Click Your Images in the Image Gallery window.
  10. Click Upload Image Files.
  11. Use Browse to locate the saved graphic on your hard drive.
  12. Select the desired graphic and click Open in the File Upload dialog window.
  13. Click Upload.
  14. Close the File Upload dialog window after the file has been uploaded. The Image Gallery page refreshes and now shows your newly uploaded equation graphic.
  15. Click on its graphic file's name. Castle Learning Online returns you to the Image Properties window.
  16. Adjust any other properties such as the alignment.
  17. Click OK when you're done. You will now see the graphic at the cursor in the editing area.

This may sound complicated, but after walking through the steps a few times, you should become more comfortable with the process. Online Help is also available for assistance.

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After a student has completed an assignment, is there a way that they can look it over to see what they missed and what they got right?


This is a great question that unlocks one of terrific advantages of Castle Learning Online! Students can actually review the results of their session online so long as the teacher has not locked the assignment. Parents can also assist students with this activity. Here is what the student should do:
  1. On the Student Home page, click the teacher's name/class. (Most students are already familiar with this step.)
  2. Now, instead of looking at the table of Incomplete Assignments at the top of the page, the student should look at the Course Activities area.
  3. In the drop-down menu, set the course to the name of the course that the teacher used in the assignment.
  4. Click Short Answer Review.
  5. On the next page, click Assignments from your Teacher.
  6. Locate the assignment to review and click either its name or date.
  7. The student can now review the work previously done by stepping through each question, which is displayed along with the correct answer, the reason, and links to its related vocabulary terms.
This may sound complicated, but after walking through the steps a few times, you should become more comfortable with the process. Online Help is also available for assistance.

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